Positive Feedback Welcome
Here is a small selection of our Feedback.
What our customers say...
Please feel free to use the following feedback:
I always check out web sites for contact details before ordering just in case there is a problem with my order - in particular, how quickly they answer the phone and respond to an email request. Outback Direct were exceptional for both. If you add to that the quality barbeques at best prices with great delivery and after sales support, its hard to imagine why anyone would want to buy elsewhere.
Top marks to Outback Direct for sending out the free BBQ tool set without hesitation. I'm really pleased with the service and am going to put some great feedback on your website.
saw your BBQ in shop and checked your website and your price much better
Thank you for helping with part identification and delivery availability.
Our son bought his own BBQ direct from you after seeing ours in use.
Excellent, clear and informative. Excellent live chat - very useful
Great customer support service. excellent response and good advice given
Congratulations on fantastic customer service.
Yesterday lunchtime I ordered a replacement burner unit for my Outback BBQ – invoice 143601.
It arrived at 8.20 this morning – less than 24 hours after ordering!
It’s difficult to imagine that the service can be any better than that – truly brilliant.
Your operation is absolutely outstanding - congratulations to all of those involved.
From BBQ support team who are excellent. They rock,
My apologies for taking so long to acknowledge receipt of the replacement parts that were defective.
The griddle was here on our return from holiday.
Once again, I would like to express my appreciation for the excellent customer service shown by Outback Barbecues.
Works for me ... simple - BBQs, product deatils, prices, shop!
Search following friends recommendation
Goods arrived today, fantastic! Only ordered on Monday and arrived Wednesday. Thank you very much. Andy Happy Customer :)
the team in the office have been exceptionally helpful in helping me choose the right BBQ - excellent thank you
Great service in the past so using you again.
...used OUTBACK in Cyprus, so familiar with you and you are the best
Very good website and helpful staff
FOLLOW THE "OUTBACK LINK" VERY CONCISE AND CLEAR
Thank you for your very helpful and prompt Customer Service
GOOD WORKABLE SITE, GREAT PRICES
Thanks for the speedy and efficient way that you dealt with my BBQ warranty claim.
very good site, cheapest price online
Easy to use; well laid out
GOOD EASY TO UNDERSTAND SITE
Good site easy to negotiate
Really helpful with advice for required parts and how to order. Prompt e mail responses. Thank you
Easy to use
Have had an out back barbecue for years!
As my gas BBQ is an older model in the Elite series it took longer to find what was required however once over this hurdle quite straigjht forward. It would be nice however if there was information on the site re older models and a help page
used you before
thanks for all your help to the web team
Thanks so much for the excellent, informative customer service and prompt, friendly delivery. My Mum & Dad received their BBQ in superquick time and I would definately use 'World of Power'again and have no hesitation to recommend you to my friends Lisa Whitehead
Excellent clear and comfortable. I already own one very good Outback
I thought that I would write and tell you that I ordered an attachment gas ring for my Outback BBQ, on line yesterday.......................and I received it today!!!!
Super quick delivery, and all fittings present for a safe conversion.
The Outback Diamond BBQ was bought from you just over three years ago, both my wife and I are retired, and we use the BBQ at least twice a week (weather Permitting).
I find that people soon contact you if they have a problem, but not many will write and "give out any praise" for a good job done.
Well consider a good job done!
Many thanks & regards
great site and service
recommended by family member
Very clear and easy to use site
Word of mouth
Very useful and clear site, both for bbqs and accessories
I am a Previous customer...
Really easy to use, and found everything I needed easily!!
Already have an outback bbq, very good bbq's
Sufed the net for best price
Nice well laid out site
Superb. Clear and good value packages.
Easy to naviage site with clear pictures and descrptions
GOOD SITE WITH GOOD INFO
OUTBACK EXCEL 100 GAS BBQ,
I would just like to thank you for the speedy delivery of my BBQ order and the additional BBQ cover which arrived today.
The order was dealt with in a very professional manner and the speed of the delivery and service from your sales team was excellent.
I will certainly recommend your services.
Trooper Gas BBQ
Thank you so much for a fast and reliable service - I got my BBQ on Monday as promised and it has been put to the test already.
Would recommend your website to friends.
outback graphite flat bed BBQ
Thank you for this product. It arrived in good time and all contents were as described. Good service and excellent value for money. Very grateful. Will most certainly use this site again for any requirements.
We recieved the Outback 6 Burner Diamond last Thursday and had our first BBQ on it today. It is a brilliant BBQ and thank you for a very prompt service
Mr T Cook :
Outback Society Barbeque
I ordered this on the 10th April and it duly arrived on the 16th. There are no problems at all, I just want to say that the whole process from ordering to delivery was without fault and I will certainly use you again if/when required and also recommend you to our friends.
jus to let you know replacement drum arrived safe and sound, we are now taking orders for smoked chicken!!!!!
thank you once again for your prompt service
Excellent all round service - will be back buying some bbq accessories soon.
Many thanks for your assistance